Shipping and Delivery

FREE STANDARD SHIPPING* on orders over $75!
Yes that's right, shipping is free on urban delivery for orders over $75. For those who are rural (non-urban), we have got you sorted, shipping is discounted at $5.50.

Flat Rate Shipping for orders under $75
$5.00 Urban Non-Signature
$6.00 Urban Signature Required
$10.50 Rural (non-urban) Non-Signature
$11.50 Rural (non-urban) Signature Required

Signature Required vs Non-Signature Delivery
We recommend signature required. Signature required packages need to be physically given to someone at the delivery address and signed for. If non-signature is selected neither NZ Post nor Sinister Boutique are liable if your parcel is stolen, damaged or goes missing after it has been delivered.

Rural / Non-Urban Delivery
To avoid shipping delays please ensure you select the correct NZ Post delivery option. Rural / Non-Urban areas are defined by NZ Post as those that sit outside their regularly serviced areas and may differ from the rural / non-urban classification of other courier companies. If you're unsure, please check to see what your address is classified as 

When will my order ship?
We are quick shippers! Our cut off is 11am Monday to Friday, paid orders received will be shipped that day, no shipping public holidays. If your order contains out of stock items we will notify you by email and give the following options: wait, change your order, a refund or pay additional shipping to have it shipped in two shipments.

When will I receive my tracking details?
Tracking details are emailed by NZ Post after they collect your package. Be sure to keep an eye on your tracking and contact NZ Post if you have any questions about delivery.

When will my order arrive?
Orders generally take 1-2 business days to arrive, please allow a few extra days for rural / non-urban delivery. For larger orders we use NZ Posts economy service, this will take approx. 3 business days.

My order says it was delivered but I haven't received it, what do I do?
Get in touch with NZ Post on 0800 501 501 and quote your tracking number. 

Do you ship internationally?
No sorry, we only ship within New Zealand.

Can I pick up?
Unfortunately, we are a website only store and pickup is not available.